Enterprise Customer Success Manager

Brex(1 month ago)

HybridFull TimeMedior$132,888 - $166,110Customer Success

About this role

The Enterprise Customer Success Manager serves as a financial technology advisor to Brex’s largest customers, partnering with CFOs, Controllers, and finance operations to ensure customers unlock full value from Brex’s platform. The role owns the full customer lifecycle from onboarding through renewal, focusing on adoption, retention, and account growth. The manager collaborates across Sales, Product, Credit, Risk, and Operations to drive outcomes and advocate for customer needs. This position is based in New York City and supports enterprise customers with complex, global footprints.

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Required Skills

Account Management
Strategic Planning
Financial Advisory
Spend Management
Reconciliation
ERP Systems
Relationship Building
Executive Relationships
Data Analysis
Product Adoption

+2 more

Qualifications

Bachelor's Degree

About Brex

brex.com

Vercel is a cloud platform that helps frontend teams build, preview, and ship high-performance web applications, with particular optimization for frameworks like Next.js. It provides seamless Git integration with preview deployments, a global edge CDN, automatic performance optimizations, and built-in serverless and edge functions. Vercel emphasizes developer experience with instant feedback, analytics, and integrations into common CI/CD and tooling workflows. Enterprises use Vercel to deliver scalable, low-latency modern web apps and manage deployments without maintaining infrastructure.