Expert Services Engineer (AMER)
XBOW(23 days ago)
About this role
The Expert Services Engineer (AMER) at XBOW serves as the technical point of contact for customers post-sales, focusing on product integration, complex deployments, and providing Tier 2 support for technical issues. This role encompasses deep technical engagement, including feature prototyping and collaboration with sales and product engineering teams to enhance customer experiences and drive product maturity. Candidates should have significant experience in security engineering, cloud infrastructure, and an understanding of relevant security frameworks.
Required Skills
- Customer Support
- Technical Integration
- Product Deployment
- Tier 2 Support
- Feature Prototyping
- Customer Engagement
- Security Concepts
- Compliance Knowledge
- Cloud Infrastructure
- VPN Integration
+20 more
Qualifications
- 10+ years Security Engineering/DevSecOps/Infrastructure Engineering or adjacent experience
- Understanding of security frameworks and compliance, such as ISO-27001, FedRAMP, SOC2, PCI or HIPAA
- Completed AWS/Azure certifications
About XBOW
xbow.comXBOW is an AI-powered penetration testing platform that revolutionizes security assessment by delivering human-level testing at machine speed. Utilizing a network of autonomous AI agents, XBOW identifies, validates, and exploits vulnerabilities across applications with remarkable efficiency—reportedly 80 times faster than conventional methods. The platform allows for seamless integration into development processes, enabling rapid on-demand penetration testing without the delays typically associated with traditional approaches. With a proven track record, including the discovery of over 1,000 zero-day vulnerabilities, XBOW provides comprehensive coverage to protect critical systems against potential threats.
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