Facility Activation Operations Associate
Parachute Health(6 months ago)
About this role
A Customer Success role focused on growing and maintaining relationships with clinical facility partners to increase adoption of Parachute Health’s digital ordering platform and improve patient access to home medical equipment. The position supports facility onboarding, drives digital transformation initiatives, and collaborates cross-functionally to refine operational processes. It is a remote-first role aimed at delivering measurable impact to patient outcomes and partner satisfaction.
Required Skills
- Outbound Calls
- User Training
- Ongoing Support
- Facility Onboarding
- Process Improvement
- Product Feedback
- HubSpot
- Data Analysis
- Marketing Collaboration
- Empathy
+12 more
Qualifications
- Bachelor's Degree
About Parachute Health
parachutehealth.comParachute Health is a healthcare technology company that digitizes ordering and ePrescribing for durable and home medical equipment (DME/HME) through a streamlined platform. Its solution uses AI-powered patient intake and supports electronic prescriptions, prior authorization, billing, and integrations with EHRs and supplier networks to automate clinician and supplier workflows. By improving data accuracy and connectivity, Parachute reduces administrative burden, speeds fulfillment, and lowers claim denials. Providers and DME/HME suppliers use the platform to improve operational efficiency and the patient supply experience.
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