Frontline Support Engineer (US East)
Fireblocks(4 days ago)
About this role
Fireblocks is seeking an experienced Technical Support Engineer to join their support team, providing critical troubleshooting and customer support for their digital assets platform in the DeFi and Web 3.0 space. The role involves working closely with various teams to resolve complex technical issues and ensure smooth customer experience.
Required Skills
- API
- Troubleshooting
- Customer Support
- SaaS
- Cryptography
- Python
- Bash
- LogStash
- OpenSearch
- Databases
Qualifications
- BS in Computer Science
About Fireblocks
fireblocks.comFireblocks is an institutional-grade digital-asset infrastructure platform that helps businesses create, custody, move, and operate with cryptocurrencies and tokenized assets. Its offerings include MPC-based custody, a secure transfer network, wallet-as-a-service and embedded wallets, plus payments and treasury management tools for fiat and stablecoins. Exchanges, banks, custodians, fintechs and enterprises use Fireblocks to automate crypto operations, accelerate product launches, and reduce operational and security risk. The platform emphasizes enterprise security, developer-friendly APIs, and integrations across exchanges, liquidity providers and custody partners.
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