Global Director of Customer Support
WeTravel(13 hours ago)
About this role
WeTravel is seeking a Global Director of Customer Support to lead, develop, and scale its worldwide support organization. The role involves designing support strategies, optimizing operational systems, and building a high-performing, globally distributed team to deliver excellent, technically proficient customer service.
Required Skills
- Support Operations
- Team Leadership
- Customer Support
- Support Strategy
- Workforce Planning
- AI Automation
- Customer Satisfaction
- Knowledge Management
- Incident Management
- SaaS
About WeTravel
www.wetravel.comWeTravel is a platform designed for organizing group travel, providing tools that enable travel planners and companies to manage bookings and payments seamlessly. Focused on enhancing the travel experience, it allows organizers to create custom trips, collect payments, and communicate with participants effectively. WeTravel aims to simplify the logistics of group travel, making it easier for companies and individuals to coordinate and execute their travel plans.
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