Graduate Customer Support Specialist
GetGround(8 days ago)
About this role
A Graduate Customer Support Specialist at GetGround provides excellent customer service through email and phone, addressing customer inquiries and issues related to the company's real estate investment platform. The role involves building trust, showing empathy, and collaborating with various internal teams to improve the customer experience.
Required Skills
- Customer Service
- Email Communication
- Phone Support
- Empathy
- Organizational Skills
- English Communication
- Problem Solving
- Tools Adaptability
- Attention to Detail
About GetGround
www.getground.co.ukGetGround is an all-in-one property investment platform designed to streamline the process for property investors and landlords. It offers comprehensive tools and services that simplify buy-to-let investments, helping users manage their properties more efficiently. With a user-friendly interface and a range of essential features, GetGround aims to enhance the property investment experience for both novice and seasoned investors.
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