Customer Onboarding Project Manager - Enterprise

Weave(29 days ago)

HybridFull TimeManager$142,843 - $185,857 (estimated)Onboarding

About this role

A Customer Onboarding Project Manager - Enterprise at Weave is responsible for the end-to-end setup and deployment of software and phone system solutions for enterprise clients. This role includes managing customer relationships during implementation, coordinating technical resources, and ensuring a smooth transition from sales to active use. The Project Manager also educates clients on maximizing platform value, troubleshoots issues, and uses data to guide decision-making, all while aligning customer implementations with their long-term goals.

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Required Skills

Customer Relationship Management
Project Management
Technical Troubleshooting
Networking Knowledge
VoIP Knowledge
Communication Skills
Critical Thinking
Problem Solving
Organizing Skills
Customer Centric

+5 more

Qualifications

Bachelor's degree preferred
PMP certification

About Weave

www.getweave.com

Weave is an all-in-one communication platform designed for small businesses. It combines a state-of-the-art phone system with a variety of communication tools to streamline operations. With Weave, businesses can automate tasks, manage schedules efficiently, accelerate payment processes, and enhance customer interactions through improved review collection. The platform aims to transform the way small businesses communicate and engage with their clients.