Implementation Manager (NEU) Remote
AlertMedia(25 days ago)
About this role
The Implementation Manager at AlertMedia in the Republic of Ireland owns the customer onboarding experience, acting as a strategic partner, product expert, and project manager to set the tone for long-term customer relationships. The role is part of the Customer Operations team and focuses on guiding customers through successful deployments and enabling a smooth transition to Customer Success Managers to drive advocacy and renewals.
Required Skills
- Customer Onboarding
- Project Management
- Meeting Facilitation
- Stakeholder Communication
- Data Management
- Product Expertise
- Cross-Functional Collaboration
- Customer Advocacy
- Gainsight
- Time Management
+1 more
About AlertMedia
alertmedia.comAlertMedia is a unified risk intelligence and response platform that helps organizations detect, assess, and respond to critical events while keeping employees and stakeholders informed. The platform combines real‑time threat monitoring, multi‑channel mass notifications, two‑way communication, location‑aware employee tracking, and incident response workflows with integrations and APIs. Companies use AlertMedia to reduce operational risk, accelerate recovery, and maintain business continuity and employee safety across distributed and global operations.