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IT Clinical Service Desk Agent at OhioHealth - ApplyBlast

IT Clinical Service Desk Agent

OhioHealth

9 months ago

3.7 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

The IT-Clinical Service Desk Agent is the first point of contact for clinicians, providers, and staff needing technical assistance with clinical applications, EHR/EMR, medical device integration, and related IT systems. The role supports clinical operations by providing timely, professional end-user support, participating in training, and contributing to continuous improvement. It also may include participation in on-call rotations for high-priority endpoint issues.

Skills

Qualifications

High School or GEDCompTIA A+ITIL FoundationBachelor's Degree in Information TechnologyMicrosoft Certified Professional (MCP)

About OhioHealth

ohiohealth.com

Headquarters

Columbus, Ohio, United States

Company Size

10001+ employees

Founded

1891

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OhioHealth is a family of not-for-profit hospitals, healthcare facilities and physicians that has been serving central Ohio since 1891. The system offers a wide range of services including primary care, urgent care, women's health, kidney transplant care, and virtual health. OhioHealth is committed to making healthcare easy, accessible, and connected for patients across central Ohio.