Junior Help Desk Specialist
Seneca Holdings(1 day ago)
About this role
Great Waters Federal is seeking a Junior Help Desk Specialist to provide first-level technical support, primarily focusing on user account provisioning and responding to basic inquiries. The role supports organizational operations by assisting users with system navigation and troubleshooting while adhering to security and compliance standards. The position operates under the supervision of senior staff, contributing to fast-paced, customer-focused service delivery.
Required Skills
- Help Desk
- Customer Service
- Troubleshooting
- Microsoft Office
- Ticketing Systems
- Security Standards
- Communication Skills
- User Account Management
- Ticketing Tools
- Federal Systems
About Seneca Holdings
senecaholdings.comSeneca Holdings is the investment arm focused on building a portfolio of profitable businesses that deliver long-term, sustained income and economic self-sufficiency to the Seneca Nation. Guided by the principle of "Investing for the Seventh Generation," it pursues stewardship and intergenerational wealth creation through strategic, diversified investments and business ownership. The firm aims to generate stable revenues and reinvest returns to support community priorities and lasting prosperity.
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