Strategic Customer Success Manager
CoLab Software
About this role
The Strategic Customer Success Manager will serve as a trusted advisor to complex, global enterprise customers, leading the post-sale journey to drive adoption of CoLab and measurable ROI. The role focuses on executive alignment, customer transformation, and long-term growth while collaborating closely with Sales and Customer Engineering Advisors. This position requires regular in-person engagement with customers and participation in company-wide events at the St. John’s HQ.
Skills
About CoLab Software
colabsoftware.comCoLab builds AI-powered software that shapes engineering decisions in real time. The platform runs virtual design reviews and captures expert feedback by training AI agents on a company’s collective engineering know‑how, so teams iterate faster and reduce rework. It surfaces relevant past decisions and recommendations to preserve institutional knowledge and accelerate product development. CoLab is aimed at engineering and product teams that want context‑aware guidance embedded in their design and review workflows.
Recent company news
SiliconANGLECoLab gets $72M in funding to capture the knowledge of the world’s best engineers
Nov 10, 2025
Business WireAI Is Changing Engineering. CoLab Just Raised $72M to Lead the Transformation.
Nov 10, 2025
BetaKitCoLab cashes in on AI demand with $72-million USD funding round
Nov 11, 2025
The SaaS NewsCoLab Raises $72 Million in Series C
Nov 11, 2025
EntrevestorCoLab Closes US$72M Series C Round
Nov 10, 2025
About CoLab Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for CoLab Software.
Salary
$135k – $180k
per year