Manager, Customer Success - APAC

LaunchDarkly

3 months ago

3.8 on Glassdoor

Remote

Full Time

Manager

4 applicants

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About this role

The Manager of Customer Success will lead a team of High Touch and Digital Customer Success Managers serving APAC customers post-sale, reporting to the Director of Customer Success, International. This people-first leader will shape regional Customer Success programs, drive customer retention and expansion, and represent strategic customers across the organization. The role offers the chance to build and scale processes and teams in a fast-paced, high-growth environment at LaunchDarkly.

Skills

Qualifications

Command Of The MessageMEDDIC

About LaunchDarkly

launchdarkly.com

LaunchDarkly is a feature management platform that lets engineering teams control the lifecycle of software features using feature flags, progressive delivery, and experimentation. Its platform includes SDKs, a centralized flag dashboard, targeting and rollout rules, A/B testing and metrics, and automation to decouple code deployment from feature release. Companies use LaunchDarkly to run controlled rollouts, reduce risk, iterate faster based on experiment data, and manage feature releases across web, mobile, and backend services with enterprise-grade integrations and governance.