Manager, Customer Success
GoGuardian(1 month ago)
About this role
The Manager, Customer Success at GoGuardian leads the regional customer success function supporting K-12 customers and accounts across Foundation and Midmarket/Enterprise. The role focuses on developing a high-performing, customer-centric team and partnering across the company to align solutions with customer needs. It supports GoGuardian’s mission to empower educational institutions and improve learning environments.
Required Skills
- Team Leadership
- Coaching
- Renewal Management
- Cross-Sell
- Upsell
- Forecasting
- Pipeline Management
- Escalation Management
- Account Strategy
- Relationship Building
+4 more
About GoGuardian
goguardian.comGoGuardian is a K–12 edtech company that provides schools and districts with tools to create safe, focused, and engaging digital learning environments. Its product suite includes classroom management and teacher tools, device and content filtering, endpoint management for school devices, and student safety solutions that surface wellbeing and risk signals. GoGuardian integrates with common devices and LMS platforms to give educators real‑time visibility, reporting, and intervention workflows. Schools choose it to streamline device deployment, protect students online, and support instruction and student welfare at scale.
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