CharterUP

Manager, Enterprise Account Operations

CharterUP

2 months ago
Remote
Full Time
Manager
68 applicants
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CharterUP
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About this role

The Manager, Enterprise Account Operations at CharterUP leads a team of Enterprise Account Coordinators to ensure smooth launch and ongoing delivery for enterprise contracts. The role focuses on developing and enforcing standardized processes, driving data-driven improvements, and acting as a senior escalation point for high-priority clients and vendor issues. This position is remote and reports to the Director of Enterprise Service Delivery, with responsibility for operational readiness and team performance.

Skills

CharterUP

About CharterUP

charterup.com

CharterUP is a U.S. marketplace that connects customers with charter bus operators, offering real‑time availability and instant price comparisons so you can get a quote and book a bus in as little as 60 seconds. The platform provides instant quotes, 24/7 reservation specialists, and real‑time bus tracking so groups can reserve, manage, and monitor transportation for events, tours, or transfers. CharterUP positions itself as a centralized booking solution that streamlines reservations and provider communication across the country.

About CharterUP

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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