Manager,Customer Success

Rubrik Job Board(3 months ago)

Bangalore, IndiaOnsiteFull TimeManager$129,502 - $170,100 (estimated)Customer Success

About this role

The Manager, Customer Success at Rubrik leads and develops a team of Customer Success Managers to ensure long-term customer satisfaction, adoption, and retention for Rubrik’s enterprise customers. The role is strategic and data-driven, focused on driving Time to Value, adoption metrics, and customer health through standardized playbooks and cross-functional collaboration. The manager serves as the escalation point for high-priority issues and partners with Sales, Product, and Engineering to influence outcomes and forecast portfolio risk.

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Required Skills

Recruiting
Coaching
Team Management
Customer Success
Data Protection
Backup Recovery
Cloud Platforms
Cybersecurity
Executive Communication
Salesforce

+5 more

About Rubrik Job Board

rubrik.com

Rubrik is a cloud‑native data security and management company that helps organizations protect, recover, and manage data across on‑premises, cloud, and SaaS environments. Its platform delivers Zero Trust Data Security—automating backup, immutable snapshots, rapid recovery, ransomware detection and orchestration—to provide resilience against cyberattacks and operational disruptions. Rubrik emphasizes automation, fast recovery, and simple cloud adoption to support enterprise backup, disaster recovery, and data governance at scale.