Manager, Strategic Account Management- Client Success
Transcarent(29 days ago)
About this role
The Manager, Client Success is the primary owner of long-term client relationships for Transcarent | Accolade, focused on driving measurable outcomes, adoption, and expansion across the platform. The role partners with employers and health plans to align solutions to business goals and influence executive-level decisions. It sits at the intersection of strategy, data, and client advocacy within the employer healthcare market.
Required Skills
- Client Success
- Value Planning
- Product Adoption
- Renewal Management
- Expansion Strategy
- Data Fluency
- Strategic Advisory
- Relationship Building
- Cross-Functional Leadership
- Operational Governance
+4 more
Qualifications
- Bachelor's Degree in Business
About Transcarent
transcarent.comTranscarent is a consumer‑facing digital health platform that provides a single, connected experience for navigation, virtual care, pharmacy and specialty services. It coordinates end‑to‑end care — from WayFinding™ and pharmacy care to surgery, weight and cancer care — and integrates second‑opinion and care‑navigation tools like 2nd.MD and Just Ask Transcarent™. The company partners with employers, health plans, consultants, government entities and labor unions to deliver benefits and care coordination that simplify access, lower costs, and improve outcomes. Members engage via digital channels and the Transcarent Experience Store to find, schedule and manage their care.
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