Scaled Customer Success Manager
Edia
About this role
The Scaled Customer Success Manager at Edia is responsible for managing a portfolio of small and medium-sized K-12 district accounts to enhance adoption of Edia's AI-driven education platform. This role involves designing and executing digital success programs, monitoring engagement metrics, and driving customer retention and growth by identifying expansion opportunities. The position requires strong data analytics skills to anticipate customer needs and improve engagement, alongside collaborating with cross-functional teams to create streamlined digital experiences for hundreds of districts.
Skills
Qualifications
About Edia
edia.appEdia is an AI-driven platform designed to enhance student learning outcomes by providing personalized educational support. The platform aims to boost learning efficiency and enable instructors to differentiate their teaching methods effectively. With a full guarantee backing its services, Edia focuses on delivering assistance that enhances classroom productivity tenfold.
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About Edia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Edia.
Salary
$140k – $185k
per year