Market Performance Specialist

SiteMinder(6 months ago)

HybridFull TimeJunior$70,779 - $94,242 (estimated)Customer Success

About this role

A Market Performance Specialist at SiteMinder acts as a trusted advisor to customers, focusing on helping them maximize revenue through the adoption of the company’s hotel commerce platform. This role involves developing strong relationships over the phone, demonstrating product optimization tailored to client needs, and meeting key performance indicators related to revenue expansion and customer adoption. The Specialist is expected to thrive in a fast-paced environment while maintaining a deep understanding of the products and effectively managing their performance metrics.

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Required Skills

Customer Advisory
Revenue Maximisation
Rapport Building
Product Knowledge
KPI Management
Communication Skills
Customer Success
Sales Experience
Customer Engagement
Fast-Paced Environment

About SiteMinder

www.siteminder.com

SiteMinder is a leading hotel commerce platform that empowers hotels to increase their revenue through innovative guest acquisition and revenue management solutions. The company offers a comprehensive suite of products, including a channel manager, booking engine, and PMS integrations, designed to streamline operations for independent hotels and multi-property groups. With a focus on enhancing visibility and demand, SiteMinder's services enable hotels to connect seamlessly with various distribution channels and optimize their booking process.