Partner Onboarding Specialist (Manilla) - Mandarin/Cantonese Speaking

Fresha(29 days ago)

HybridFull TimeMedior$87,487 - $116,681 (estimated)Professional Services

About this role

The Mandarin Speaking Customer Onboarding Specialist at Fresha is responsible for leading new partners through a smooth onboarding journey onto the Fresha ecosystem. The role sits within Professional Services and works closely with Business Development and Account Management to ensure accurate data migration and platform setup. It focuses on driving adoption of Fresha’s tools and features while maintaining a high-quality, timely onboarding experience. The position operates in a fast-paced, global, tech-driven environment within the beauty and wellness industry.

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Required Skills

Customer Onboarding
Mandarin Language
English Communication
Project Coordination
Data Migration
Data Cleaning
Excel Proficiency
Time Management
Organisational Skills
Stakeholder Management

+16 more

Qualifications

Project Management Certification

About Fresha

fresha.com

Fresha is a global bookings marketplace and salon & spa management platform that lets consumers instantly find and book local beauty and wellness appointments. For businesses it offers free appointment scheduling, POS, client CRM, inventory and staff management, plus payments and marketing tools to run salons and spas. The platform combines a consumer-facing discovery app with back‑office features and analytics so independent stylists and multi‑location groups can manage bookings and grow revenue.