Partner Onboarding Specialist (Manilla) - Mandarin/Cantonese Speaking
Fresha
About this role
The Mandarin Speaking Customer Onboarding Specialist at Fresha is responsible for leading new partners through a smooth onboarding journey onto the Fresha ecosystem. The role sits within Professional Services and works closely with Business Development and Account Management to ensure accurate data migration and platform setup. It focuses on driving adoption of Fresha’s tools and features while maintaining a high-quality, timely onboarding experience. The position operates in a fast-paced, global, tech-driven environment within the beauty and wellness industry.
Skills
Qualifications
About Fresha
fresha.comFresha is a global bookings marketplace and salon & spa management platform that lets consumers instantly find and book local beauty and wellness appointments. For businesses it offers free appointment scheduling, POS, client CRM, inventory and staff management, plus payments and marketing tools to run salons and spas. The platform combines a consumer-facing discovery app with back‑office features and analytics so independent stylists and multi‑location groups can manage bookings and grow revenue.
Recent company news
How Fresha's AI strategy keeps it looking its best in a competitive market
Sep 10, 2025
Fresha raises over $52 million in Series C round
Sep 15, 2025
Beauty wellness firm Fresha adopts rich communication services messaging powered by Twilio Google
Jul 23, 2025
Bottled Imagination co-founder moves in-house
Nov 20, 2025
Fresha sees higher engagement after switching to RCS messaging
Jul 23, 2025
About Fresha
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fresha.
Salary
$87k – $117k
per year
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