Revenue Strategy & Operations Manager

360Learning(1 month ago)

RemoteFull TimeMedior$95,377 - $127,330 (estimated)Strategy & Operations

About this role

This role sits within 360Learning’s Strategy & Operations team, working closely with the CEO and CS leadership to support efficient growth and a healthy business. The position focuses on shaping and executing strategy for Customer Success and Support, including retention, services, and resource allocation. It involves owning key analyses, forecasts, and business plans, and turning strategic priorities into scalable operational playbooks. The role offers significant exposure to senior executives and influence over company-wide customer success performance.

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Required Skills

Stakeholder Management
Customer Success
Net Retention
KPI Monitoring
Data Analysis
Business Modeling
Resource Planning
Service Design
Pricing Strategy
Strategic Planning

+13 more

About 360Learning

360learning.com

360Learning is an AI-powered collaborative learning platform and LMS that helps organizations create, deliver, and measure employee training. It emphasizes peer-to-peer learning and rapid course creation with built-in authoring, AI content assistance, templates, assessments, learning paths, skills frameworks, and integrations with HR systems. The platform provides analytics and automation to track skill development, engagement, and training ROI so L&D teams can scale upskilling across the enterprise. Trusted by mid-market and enterprise customers, 360Learning is used to modernize onboarding, compliance, and continuous learning programs.