SCUK Customer Service Advisor
Santander(1 month ago)
About this role
A Customer Service Advisor at Santander Consumer Finance supports the Contact Centre in Redhill, delivering customer-focused service across phone, live chat and email. The role requires onsite training for the first six months with hybrid working available thereafter, and operates within a structured shift pattern.
Required Skills
- Customer Service
- Communication
- Empathy
- Problem Solving
- Digital Communication
- Time Management
- Teamwork
- Escalation Handling
- Accuracy
About Santander
santander.comSantander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.
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