Senior Customer Implementation Specialist

Encora(4 days ago)

HybridFull TimeMedior$96,530 - $128,130 (estimated)Customer Success

About this role

The role involves managing customer onboarding, developing success plans, and supporting customer retention and expansion within a SaaS environment. The position emphasizes collaboration across teams to ensure customer satisfaction and long-term value realization.

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Required Skills

Customer Success
Onboarding
Product Adoption
CRM
Business Reviews
IT Security
Communication
Account Management
Microsoft Office
Google Workspace

About Encora

encora.com

Amazon CloudFront is a fast, globally distributed content delivery network (CDN) from Amazon Web Services that securely delivers data, videos, applications, and APIs to end users with low latency. It caches content at edge locations worldwide and integrates tightly with other AWS services (S3, EC2, Lambda@Edge, API Gateway) to accelerate both static and dynamic delivery. CloudFront includes built-in security features such as DDoS mitigation, SSL/TLS, and AWS WAF integration, plus configurable caching, streaming, and real-time metrics. Organizations use it to improve performance, reduce origin load and costs, and deliver reliable, scalable experiences to global audiences.

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