Senior Customer Onboarding & Success Manager

DevSavant

2 months ago

4.2 on Glassdoor

Latin America

Hybrid

Full Time

Senior

1 applicant

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About this role

The Senior Customer Onboarding & Success Manager at DevSavant will lead onboarding projects for new customers in the LATAM region while managing ongoing relationships to ensure retention and growth. This hybrid role encompasses responsibilities in onboarding, customer success, and support, requiring the manager to deliver training, create success plans, troubleshoot issues, and identify upsell opportunities. The ideal candidate will have significant experience in a SaaS environment, possess strong relationship-building skills, and be comfortable engaging with clients to drive measurable ROI.

Skills

About DevSavant

devsavant.com

DevSavant is a talent solutions firm specializing in connecting top-tier LATAM professionals with B2B tech companies in the U.S. They focus on staff augmentation and custom solutions for various businesses, providing a streamlined hiring process to help companies scale quickly. DevSavant utilizes a rigorous vetting process to ensure high-quality candidates that fit the specific needs and culture of their clients. With a commitment to ongoing support and seamless integration, they strive to drive growth and deliver exceptional value to their partners.