Senior Customer Success Manage (French Speaking)

ComplyAdvantage(1 month ago)

HybridFull TimeSenior$120,471 - $161,835 (estimated)Customer Success

About this role

Senior Customer Success Manager at ComplyAdvantage will serve as a trusted advisor to French-speaking customers of its SaaS anti-money laundering platform, helping drive adoption, retention, and product-led improvements. The role supports customer lifecycle outcomes, represents the voice of the customer to product and marketing teams, and helps shape the company’s roadmap while collaborating with internal stakeholders across the business.

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Required Skills

Portfolio Management
Onboarding
Training
Adoption
Relationship Management
Implementation
Customer Support
Renewal Management
Churn Reduction
Cross-Sell

+10 more

About ComplyAdvantage

complyadvantage.com

ComplyAdvantage is an AI-driven compliance company that helps banks, fintechs, and other regulated businesses detect financial crime, AML, sanctions, and fraud risk. Their platform combines proprietary global risk data, machine‑learning screening, transaction monitoring, and continuous watchlist coverage to automate labor‑intensive processes, reduce false positives, and cut onboarding times (they claim up to 95% of reviews can be automated and onboarding time halved). Delivered via APIs and integrations, ComplyAdvantage enables teams to scale investigations, streamline workflows, and stay current with evolving regulatory requirements.