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© All Rights Reserved. ApplyBlast.com
Ascend
Ascend is hiring a relationship-driven Customer Success Manager to scale the post-implementation Customer Success function and own the end-to-end lifecycle of the company’s highest-value customers. The role acts as a trusted advisor to senior stakeholders, ensuring strong adoption, retention, and expansion while partnering across teams to drive durable growth. The manager will balance hands-on account work with long-term, repeatable motions and surface customer insights to inform product and process decisions.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2021
Ascend is a financial operations platform purpose-built for the insurance industry, serving agencies, wholesalers, MGAs, and carriers. It combines AI-powered accounting automation, payments, and premium financing in a single vertically integrated solution covering billing, invoicing, cash application, carrier payables, and direct bill automation. By unifying these workflows, Ascend helps insurance businesses close their books faster, reduce manual labor, and recognize revenue with confidence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ascend.
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