Senior Customer Success Manager (UK)
Cortex
About this role
A Senior Customer Success Manager at Cortex partners with large, strategic enterprise customers to ensure they realize measurable business outcomes from the Cortex platform. The role focuses on building deep relationships across engineering and executive stakeholders while representing customer needs internally. This is a high-ownership, remote role ideally based in the UK to support a primarily European book of business.
Skills
About Cortex
cortex.ioCortex is an internal developer portal that uses AI to help engineering teams ship reliable, secure, and efficient software faster. It centralizes service catalogs, docs, runbooks, and best practices while automating discovery, onboarding, and common developer workflows to reduce ad-hoc “vibe coding.” Cortex integrates with existing tooling and CI/CD pipelines to enforce standards, improve governance, and surface observability and security signals. Teams use it to scale developer productivity, reduce operational risk, and accelerate safe delivery.
Recent company news
KMOVSt. Louis’ Cortex innovation district draws global interest in science and tech
15 hours ago
SnowflakeSnowflake Cortex Code Expands Towards Supporting Any Data, Anywhere
3 weeks ago
Lab ManagerLabVantage Launches Cortex to Bring AI-Driven Automation to LIMS
2 weeks ago
AZoMLabvantage Solutions Introduces Labvantage CORTEX, Advancing its LIMS Platform for AI-Driven Laboratory Operations
2 weeks ago
KGNUSen. Winters Memorial; Julie Gonzales Makes Primary Challenge Against Sen. Hickenlooper; Measles Exposure in Cortex, CO
Dec 8, 2025
About Cortex
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$125k – $156k
per year
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