Senior Major Incident Manager
NATIONAL(1 day ago)
About this role
This role is for a Senior Major Incident Manager who will lead incident management services in a 24x7 environment, supporting the resolution of complex, high-severity incidents. Based in Belfast, the role involves team leadership, process management, and stakeholder engagement to ensure service delivery meets organizational standards.
Required Skills
- ITIL
- Incident Management
- ITSM Tools
- Microsoft 365
- SharePoint
- Teams
- Problem Management
- Stakeholder Engagement
- Leadership
- Process Documentation
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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