Senior Manager, Customer Experience
HelloFresh(17 days ago)
About this role
The Senior Customer Experience Manager at The Pets Table is responsible for overseeing the entire customer experience, focusing on customer satisfaction and loyalty through strategy, analysis, and cross-functional leadership. The role involves enhancing service quality, implementing automation, and championing customer-centric initiatives in a pet food or direct-to-consumer environment.
Required Skills
- Customer Experience
- CX Strategy
- Data Analysis
- Project Management
- Automation
- Customer Support
- Leadership
- Communication
- Performance Metrics
- Customer Satisfaction
About HelloFresh
hellofresh.comHelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.
View more jobs at HelloFresh →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at HelloFresh
Similar Jobs
AVP, Customer Experience Transformation
Unum(18 days ago)
Assistant Director Customer Experience
Federal Home Loan Bank of Chicago(1 month ago)
Senior Manager, Customer Experience Strategy
Klook Travel(3 months ago)
Head of Customer Experience, APAC
Abbott Laboratories(12 days ago)
Head of Customer Journey Experience Strategic Transformation
Barclays(1 month ago)
Senior Director of Customer Service and Experience
BRUNT Workwear(3 days ago)