Senior Manager, Technical Support
Neo4j(1 month ago)
About this role
The Customer Support Sr. Manager at Neo4j is responsible for leading operational and strategic initiatives within the customer support department. This role focuses on managing service delivery aspects, fostering communication and collaboration across teams, and ensuring high levels of customer satisfaction through effective change management and continuous improvement.
Required Skills
- Customer Support
- Operational Efficiency
- Project Management
- Team Performance
Qualifications
- Bachelor’s degree in Business or Technology
- Master's degree preferred
- Certification in Agile
- ITSM
- Lean or Six Sigma preferred
About Neo4j
neo4j.comNeo4j is a graph-first data platform that stores and queries connected data natively, enabling fast, complex traversals and graph analytics at scale. It provides the Cypher query language, a library of graph algorithms, ACID transactions, tooling and integrations, and cloud and enterprise offerings (including Neo4j Aura) for managed deployments. Organizations use Neo4j for use cases like fraud detection, recommendations, knowledge graphs, and network analysis because it makes relationships explicit, speeds query performance on connected data, and simplifies graph modeling and analytics.
View more jobs at Neo4j →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Neo4j
Similar Jobs
Head of Operations
AWE plc(4 months ago)
Head of Technical Support
LangChain(2 months ago)
Customer Support Agent
Ruby Labs(1 month ago)
Manager, Customer Support
Rubrik Job Board(1 month ago)
Technical Program Manager, Support Delivery
OpenAI(2 months ago)
Manager, Customer Support, EMEA (Maternity Cover)
Airwallex(3 months ago)