Senior Manager, Workforce

SeatGeek(22 days ago)

RemoteFull TimeManager$120,000 - $174,000Marketplace Operations

About this role

SeatGeek is hiring a Senior Manager, Workforce Services to own the workforce strategy and execution for its Support organization within Marketplace Services. The role partners with cross-functional leaders and external vendors to ensure the support operation is properly resourced and scalable, while managing a small team of workforce analysts and specialists.

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Required Skills

Workforce Management
Forecasting
Staffing Models
Scheduling
Capacity Planning
Reporting
People Management
Stakeholder Management
Vendor Management
BPO Management

+10 more

About SeatGeek

seatgeek.com

SeatGeek is a mobile-first ticketing marketplace and search engine that helps fans discover and buy tickets for sports, concerts, theater, and other live events. It aggregates inventory from primary and secondary sellers, offers interactive seating maps and a proprietary "Deal Score" to surface value, and shows clear pricing and seat views. For teams, venues, and promoters it provides ticketing technology, white‑label solutions and APIs to manage sales and distribution. Fans use SeatGeek for price comparison, personalized event recommendations, and mobile ticketing.