Senior Product Specialist (SaaS onboarding and implementation)
Zenoti(1 month ago)
About this role
The Product Specialist within Zenoti’s Adoption organization translates customer business needs into product features and drives adoption of the Zenoti platform. This role partners with customers to lead implementations, provide training and demos, and help customers achieve business goals through effective use of Zenoti. The specialist collaborates across internal teams to ensure successful deployment and ongoing product adoption. The position supports complex pilots and proofs of concept while maintaining product knowledge and documentation.
Required Skills
- Implementation
- SaaS
- Configuration
- Business Consulting
- Cloud Solutions
- Requirements Analysis
- Training
- Demos
- Project Management
- Communication
+7 more
About Zenoti
zenoti.comZenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.