Senior Real Time Management Team Lead
Arcotech(11 days ago)
About this role
Tripadvisor is seeking a Senior RTM Team Lead responsible for leading, mentoring, and developing a team of Real Time Analysts to ensure optimal contact center operations. The role involves managing performance, driving continuous improvement, and collaborating with cross-functional teams to maintain high service standards.
Required Skills
- Leadership
- Call Center
- WFM Tools
- Performance Management
- Data Analysis
- Communication
- Team Coaching
- Operational Management
- Business Continuity
- Customer Service
About Arcotech
jobgether.comJobgether is an online jobs marketplace that connects professionals with flexible, remote, hybrid, and full-time positions. The platform aggregates curated listings, provides company profiles and salary insights, and offers applicant tools (resume tips, application tracking) alongside employer features for posting jobs and sourcing candidates. Jobgether focuses on streamlined matching and transparency to help talent find modern workplace opportunities.
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