Senior Renewals Account Manager
Maze(2 months ago)
About this role
The Senior Renewals Account Manager at Maze is responsible for managing a high-volume portfolio of renewals within the SMB and Commercial segments, ensuring timely renewal processes and identifying expansion opportunities. This role requires ownership of the full renewal lifecycle, collaboration with Account Executives and Customer Success Managers, and the ability to leverage Salesforce for pipeline management and forecasting. The ideal candidate is operationally adept, commercially savvy, and experienced in negotiating terms within a SaaS environment, all while contributing to scalable renewal workflows and maintaining clear communication with customers.
Required Skills
- Renewal Lifecycle Management
- Customer Engagement
- Cross-Functional Collaboration
- Commercial Strategy
- Operational Excellence
- Forecasting
- Negotiation Skills
- Salesforce Expertise
- High-Volume Renewal Management
- Attention to Detail
+5 more
About Maze
maze.coMaze is a user research platform designed to help modern product teams conduct user interviews, usability tests, and surveys quickly and efficiently. By providing tools that facilitate the rapid collection and analysis of user insights, Maze allows companies to integrate feedback into their product development process seamlessly. The platform is recognized for its AI-powered features that enhance the quality of research, enabling teams to make informed decisions based on real user data. With over 60,000 teams leveraging its capabilities, Maze positions itself as a vital tool for enhancing user experience and product design.