Senior Technical Program Manager, Support Operations - Prague, Czechia

Outreach(6 days ago)

HybridFull TimeSenior$132,686 - $177,961 (estimated)Support

About this role

Outreach is seeking a strategic Senior Technical Program Manager to develop custom tooling solutions that enhance the efficiency and experience of the customer support organization. The role involves coordinating between product, engineering, and support teams to deliver scalable technical solutions, leverage data insights, and incorporate AI innovations.

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Required Skills

SQL
API
SupportTools
DataAnalysis
ProjectManagement
SystemsThinking
Automation
AI
Workflow
Integration

About Outreach

outreach.io

Outreach is a sales engagement and revenue operations platform that helps revenue teams automate prospecting, manage multi-channel cadences, and capture sales activity to drive pipeline. It offers sequencing for email, calls, and meetings, activity capture and analytics, forecasting and coaching tools, and deep integrations with CRMs and common sales tech. Outreach is designed to boost rep productivity and conversion rates through workflow automation, performance insights, and workflow orchestration. Companies choose Outreach for its automation capabilities, analytics-driven coaching, and enterprise-grade integrations.

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