Service Delivery Line of Business (LOB) Manager

Example Corp(2 months ago)

Arlington, VAOnsiteFull TimeManager$107,900 - $195,050Information Technology

About this role

The Service Delivery Line of Business (LOB) Manager at Leidos oversees IT service delivery for a high-visibility government program, ensuring operational excellence across a 24/7 IT service desk environment. The role serves as the primary interface with government leadership and focuses on aligning service management with program objectives and continuous improvement.

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Required Skills

ITIL
Service Desk
ITSM
SLA Management
Continuous Improvement
Stakeholder Engagement
Change Management
Project Management
Reporting
Leadership

Qualifications

Bachelor's Degree
Public Trust Security Clearance Eligible
ITIL Certification

About Example Corp

leidos.com

Acquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.

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