Strategic Account Manager - Southeast
Flashpoint(28 days ago)
About this role
The Strategic Account Manager - Southeast at Flashpoint is responsible for cultivating long-term relationships with commercial enterprise clients to maximize the value of threat intelligence solutions. The role involves managing renewals, driving expansion through consultative discussions, and ensuring customer success by leveraging the Flashpoint Ignite platform. Key responsibilities include contract negotiations, collaboration across teams, and proactive monitoring of customer satisfaction and health metrics to mitigate churn risks and identify new service opportunities. The ideal candidate will have a strong background in account management within the B2B SaaS sector, particularly in cybersecurity or threat intelligence.
Required Skills
- Strategic Account Management
- Customer Success
- Consultative Sales
- Relationship Building
- Contract Negotiation
- CRM Utilization
- Data Quality
- Customer Health Monitoring
- Post-Sale Handoff
- Renewal Pipeline Management
+9 more
About Flashpoint
flashpoint.ioFlashpoint is a cyber threat intelligence platform that empowers organizations to take rapid action against threats and minimize risks. By leveraging over 3.6 petabytes of data from both open and hard-to-reach areas of the internet, Flashpoint combines expert human analysis with advanced technology to provide insights across various domains including cyber, physical, and national security intelligence. Their platform equips users with the tools necessary to uncover vulnerabilities, combat fraud, and enhance security postures in today's dynamic threat landscape.