Strategic Client Success Manager
Built Technologies(29 days ago)
About this role
The Strategic Client Success Manager at Built is an executive-facing role focused on nurturing Built’s most valuable enterprise customer relationships and shaping long-term partnerships. The position supports a small portfolio of high-value accounts and plays a key role in preserving ARR and influencing product direction. This is a senior, career-defining opportunity for a seasoned operator with deep enterprise SaaS or financial services experience.
Required Skills
- Account Strategy
- Value Realization
- Executive Communication
- Stakeholder Orchestration
- Retention Management
- Account Planning
- Roadmap Advocacy
- Cross Functional
- Project Management
- Governance Models
+4 more
About Built Technologies
getbuilt.comBuilt is a fintech platform that connects lenders, builders, owners, and service providers to simplify and automate capital flow across the construction and real estate lifecycle. It offers tools for construction loan and draw management, disbursements and payments, compliance and inspections, and reporting/analytics to reduce risk and speed funding. Built’s platform centralizes workflows and documentation so stakeholders can manage draws, approvals, and payments more efficiently and transparently.
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