Strategic Customer Account Manager
HackerRank(2 months ago)
About this role
An Enterprise Customer Account Manager at HackerRank owns relationships with strategic enterprise customers, guiding them from adoption to expansion and driving measurable business impact. The role serves as the account lead, coordinating internal and customer teams to ensure long-term value realization and growth. It focuses on embedding HackerRank into customers' hiring and workforce planning and managing a book of business to drive retention and expansion.
Required Skills
- Account Management
- Relationship Building
- Strategic Planning
- Forecasting
- Stakeholder Management
- Communication
- Negotiation
- SaaS
- Customer Success
- Cross-Functional Collaboration
About HackerRank
hackerrank.comHackerRank is an online platform for coding tests and technical interviews that helps companies assess, interview, and hire software developers. It provides a library of pre-built and customizable coding challenges, real-world programming tasks, timed assessments, and live pair‑programming interview tools across many languages and frameworks. The platform automates scoring and ranking, offers analytics and reporting, and integrates with ATS and recruiting workflows to streamline screening at scale. Organizations use HackerRank to run prescreens, take‑home projects, and interview sessions that support skills‑based hiring.
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