Intercom

Strategic Customer Success Manager

Intercom(5 days ago)

HybridFull TimeSenior$160,000 - $190,000Customer Success
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About this role

Intercom is a company specializing in AI customer service solutions, offering advanced AI agents and support suites that help businesses improve their customer support operations. They are committed to innovation in AI-driven customer experiences through their products and services.

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Required Skills

  • AI
  • Customer Service
  • Solution Design
  • Process Mapping
  • Strategic Planning
  • Requirements Analysis
  • Product Knowledge
  • Consulting
  • SaaS
Intercom

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.

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