Strategic Partner Account Director, Financial Services

Talkdesk(27 days ago)

Salt Lake City, UTOnsiteFull TimeDirector$150,000 - $180,000Partnerships

About this role

The Strategic Partner Account Director for Financial Services at Talkdesk leads expansion and enablement of the partner ecosystem across banking, credit unions, insurance, wealth management, and fintech. The role positions Talkdesk’s AI-powered, cloud-native CCaaS platform as the preferred solution for secure, compliant customer experience transformation and drives partner-led adoption across the financial services lifecycle. This role represents Talkdesk to executive partners and collaborates internally to align products and go-to-market efforts with industry needs.

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Required Skills

Strategic Partnerships
Channel Sales
Executive Relationships
AI Solutions
CCaaS
Go-to-Market
Co-Sell
Partner Enablement
Contract Negotiation
Compliance

+7 more

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.