Support Account Manager

Saviynt(25 days ago)

RemoteFull TimeSenior$138,725 - $186,423 (estimated)Customer Support

About this role

The Support Account Manager (SAM) at Saviynt works as a trusted advisor and primary technical contact for key accounts, helping customers resolve issues, optimize support, and enhance their experience with the company's identity security platform. The role involves building strong customer relationships, assisting with technical issues and upgrades, and collaborating across teams to ensure customer success.

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Required Skills

Customer Support
Issue Resolution
Account Management
Technical Troubleshooting
Client Relations
Reporting
Collaboration
Security Awareness
Problem Solving
Customer Onboarding

About Saviynt

saviynt.com

Saviynt is a leading cloud-native identity security and governance platform that helps organizations embrace Zero Trust by securing sensitive and privileged access and maintaining continuous compliance. Its product suite covers identity governance and administration (IGA), privileged access management (PAM), cloud entitlement management, application and data access governance, and analytics-driven automation. Enterprises use Saviynt to enforce least-privilege access, automate access reviews and remediation, and reduce identity-related risk across cloud, hybrid, and SaaS environments. The platform emphasizes scalable cloud architecture, pre-built connectors, and integration with existing IAM and security stacks to accelerate deployments and compliance.

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