Support Analyst
Crunchtime(12 days ago)
About this role
A Support Analyst at Crunchtime helps ensure a high-quality customer experience for restaurant and foodservice operators using the company’s labor and inventory software platform. The role sits within the support organization and offers opportunities to grow technically while serving as a conduit between customers and internal teams.
Required Skills
- Troubleshooting
- Customer Support
- Account Management
- Communication
- Collaboration
- SQL
- Jira
- Zendesk
- Networking
- Inventory Management
+2 more
Qualifications
- Bachelors Degree
About Crunchtime
crunchtime.comCrunchtime is a restaurant operations and analytics platform that provides software for multi-unit restaurant brands to manage operations, inventory, labor, and financial performance. Its cloud-based suite includes modules for inventory and purchasing, recipe and food‑cost management, labor scheduling and timekeeping, POS integrations, and operational reporting to improve profitability and consistency across locations. Enterprise and multi‑unit operators use Crunchtime for real‑time visibility, forecasting, compliance, and to streamline workflows that drive better customer experiences and scalable growth.