Support Specialist
Komodo Health(6 days ago)
About this role
Komodo Health is seeking a Customer Support Specialist to provide application and product support to healthcare clients, focusing on user assistance, process guidance, and driving customer product adoption. The role emphasizes strong communication skills, technical knowledge, and integrating AI tools to enhance support efficiency.
Required Skills
- Zendesk
- Jira
- English
- Support
- Healthcare
- AI
- SQL
- Customer Support
- Communication
- Data Knowledge
Qualifications
- 4 year Degree from University
About Komodo Health
komodohealth.comKomodo Health builds a patient-centric analytics platform that creates a comprehensive, de-identified view of the U.S. healthcare system using claims, clinical and other real-world data. Its enterprise products and NLP-based AI map patient journeys and scale insight generation for real-world evidence, clinical research, commercial strategy, and population health. Komodo serves life sciences, payers, providers and other healthcare organizations to identify cohorts, optimize care pathways, and measure outcomes at scale.
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