SVP, Customer Success

Amperity(2 months ago)

HybridFull TimeExecutive$280,000 - $300,000Customer Success

About this role

The Senior Vice President of Customer Success will lead Amperity’s end-to-end customer experience organization, including implementation, account management, and premium services, to drive customer satisfaction, retention, and growth. This executive role partners with Product, Engineering, Sales, and Marketing, represents the voice of the customer at the executive level, and builds a high-performing team and scalable processes. The position involves significant customer and internal engagement and requires travel as needed.

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Required Skills

Implementation
Onboarding
Account Management
Renewals
Expansion
Strategic Planning
Relationship Management
Premium Services
Service Delivery
Consulting

+5 more

About Amperity

amperity.com

Amperity is an AI-powered Customer Data Cloud that builds trusted, unified customer profiles and connects them to your data lakehouse. Its platform uses machine learning and identity resolution to reveal which actions lift revenue and to power real-time segmentation, personalization, and activation across channels. Enterprise consumer brands and retailers use Amperity to accelerate customer data activation, improve marketing ROI, and reduce the engineering effort required to turn raw data into measurable outcomes.

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