Team Leader - Energy
Acquire(1 month ago)
About this role
A Team Leader – Customer Service at Acquire Intelligence leads and develops a high-performing contact center team supporting an Energy account. The role focuses on delivering exceptional customer experience while ensuring operational performance, compliance with energy regulations, and data privacy. The position contributes to continuous improvement and change initiatives within a fast-paced, regulated environment.
Required Skills
- People Leadership
- Coaching
- Performance Management
- Escalation Handling
- Attendance Management
- KPI Monitoring
- Compliance
- Regulatory Knowledge
- Stakeholder Management
- Communication
+2 more
About Acquire
acquire.aiAcquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
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