Technical Account Manager - Commerce / Partner Success (100% Remote - Argentina)

Hopper(2 months ago)

RemoteFull TimeSenior$134,322 - $180,271 (estimated)Commerce

About this role

The Technical Account Manager (TAM) at Hopper Technology Solutions acts as the primary technical liaison for multiple strategic partners in the white-label travel sector, ensuring effective problem resolution and fostering strong relationships. This role involves analyzing and validating technical inquiries, coordinating support across Product, Engineering, and Customer Experience teams, and optimizing workflows for efficiency. The TAM will also manage escalations and advocate for partner needs while maintaining clear communication and prioritization in a fast-paced environment.

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Required Skills

Technical Account Management
Partner Engagement
Technical Triage
Data Analysis
Process Improvement
Cross-Functional Collaboration
Communication Skills
Organizational Skills
Problem-Solving
SQL Proficiency

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About Hopper

www.hopper.com

Hopper is a travel booking platform designed to help users find and secure the best deals on hotels, flights, and car rentals. With over 120 million travelers using the service, Hopper leverages advanced technology to predict travel prices and notify users of the best times to book their trips. The app aims to simplify the planning process by providing personalized recommendations and real-time price alerts, making travel more accessible and affordable.