Technical Account Manager
NICE
About this role
NiCE is seeking a Technical Account Manager (TAM) to serve as a trusted advisor to customers, focusing on support, escalation management, and strategic relationship building. The role involves ensuring customer success with NiCE solutions, handling technical communication, and driving continuous improvement.
Skills
Qualifications
About NICE
nice.comIndustries
Technology
NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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About NICE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NICE.
Salary
$85k – $115k
per year