Technical Support Engineer

Flexera Software AB(2 years ago)

HybridFull TimeMedior$104,307 - $138,155 (estimated)Technical Support

About this role

A moderately experienced Technical Support Engineer at Flexera who focuses on a specified set of products and develops deep product expertise. The role supports global customers and partners via email, phone, and screen-sharing while working within agreed SLAs. It emphasizes collaboration with Product Management and Engineering and contributing to the company knowledge base.

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Required Skills

Technical Support
Troubleshooting
SQL
PowerShell
Linux
Windows
Networking
Communication
Customer Service
Knowledge Base

+2 more

Qualifications

Bachelor's degree in Computer Science, Information Technology or related field

About Flexera Software AB

flexera.com

Flexera is a leading provider of IT management software and solutions, helping organizations gain clarity and control over their technology investments. With a focus on optimizing software and IT costs, Flexera’s integrated portfolio spans IT asset management, SaaS management, and financial operations, enabling businesses to make informed decisions and drive growth. Founded in 1987, Flexera supports over 20,000 customers worldwide with a dedicated team of more than 1,300 professionals. The company is committed to helping enterprises unlock their full potential by transforming IT insights into actionable strategies.

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