Technical Support Specialist - French

FareHarbor(1 month ago)

HybridFull TimeJunior$43,800 - $43,800Technical Support

About this role

A Technical Support role based in FareHarbor’s Denver office providing white-glove technical and customer support to clients in the tours, activities, and attractions industry. The position is part of the Technical Customer Support team and contributes to product feedback, help documentation, and process improvements. It requires strong client focus, excellent communication, and the ability to work flexible shifts.

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Required Skills

English-French
Customer Support
Technical Support
Phone Support
Email Support
Problem Solving
Team Communication
Documentation
SOP Development
Product Feedback

+2 more

About FareHarbor

fareharbor.com

FareHarbor is an online booking and reservation platform that helps tour operators, activity providers, and rental companies manage, sell, and scale their experiences. Its offering includes a customizable online booking widget, a back‑office reservation dashboard, payment processing, reporting, and integrations with third‑party channels and tools—backed by onboarding and support. Designed for businesses from small operators to larger enterprises, FareHarbor emphasizes ease of use, flexible inventory/pricing controls, and analytics to grow bookings. Headquartered in San Francisco with teams in Denver and Amsterdam, FareHarbor is part of Booking Holdings and serves operators worldwide.