Technical Support Specialist - Products & Software
Volk Optical Inc(3 months ago)
About this role
Keeler, a global eyecare market leader and part of Halma, is hiring a Technical Support Specialist who will be the primary point of contact for technical enquiries across Keeler’s product range and associated software. The role supports internal and external customers by investigating, documenting, and resolving technical issues while contributing to customer education and knowledge base development.
Required Skills
- Technical Support
- Hardware Support
- Software Troubleshooting
- Remote Support
- ERP Systems
- Microsoft Office
- Ticketing Systems
- Customer Training
- Documentation
- Video Editing
+2 more
About Volk Optical Inc
volk.comVolk is one of the leading brands for visualization, specializing in screening, diagnostic, and treatment needs.
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